RTA Senior Reduced Fare Permit Expirations & New Policy for People With Disabilities Applying for Reduced Fare

Customer are to complete either the letter that was received in the mail, or if the letter is not present, then complete a senior application.
You can obtain one by Clicking Here.

Ensure the application is marked for a renewal of the reduced fare permit at the top, and include the ID number from the current permit.
Include a copy of your current driver’s license, state ID, passport OR military ID is required to accompany either the letter or application when it is sent to the RTA.
A new permit should be received in 2-3 weeks. A full fare may be required to ride fixed route transit until the new permit arrives, especially after July 16.

New policy for people with disabilities applying for reduced fare:

Effective immediately, the RTA will accept Illinois issued ID cards for people with disabilities as proof of disability when applying for a reduced fare permit. There is no need in these cases for the customer to provide a Social Security statement, doctor's validation, Medicare card, or Veterans Administration letter.
Please be sure to include a copy of this non-expired ID with the application when forwarding it for processing.

A picture of the State of Illinois ID card is shown above. Note where the word DISABLED appears.

Forms without a copy of the ID will be rejected, and letter notification will be sent to the customer with instructions on how to correct the issue.

Additional questions can be answered by the RTA at 312-913-3110.
RTA Website ~ Click Here
Hours of operation are 8:30 am until 5:00 pm Monday through Friday.