RTA Permits Due to Expire March 31, 2016

The RTA will be sending renewal letters to approximately 33,000 Ride Free customers. All of the permits are due to expire on March 31, 2016 and require the customers to complete the online application for the State of Illinois Benefit Access Program (BAP) and receive confirmation of approval for BAP before completing their renewal application with the RTA. The attached letter is being sent to ensure customer flow is more even at the various sites that assist customers with completing BAP applications throughout the region.

Customers will receive the attached letter instructing them to:

- Complete their online BAP application and wait for confirmation of approval in the BAP program.
- Complete all fields listed in the RTA renewal form, sign, and return the form in the envelope provided. Return forms will go directly to Fort Wayne, IN for processing. Customers should expect to receive their new permit prior to their
current expiration date if they completed their BAP application in enough time to process their RTA Ride Free Permit renewal before their permit expires.

Please complete their BAP application and mail their completed form to PO Box 8621, Ft. Wayne, IN, 46898-8621 or they can call 312-913-3110 if they have questions.

Click below to see letter.